Alpine Communications Blog

The Alpine Communications crew makes every effort to stay up to date on the latest technology so we can better assist our customers.  Recently a couple employees have installed Internet Explorer 8 (IE8) was release in March of 2009.  It has had mixed reviews.

Our finance department installed IE8 and has encountered many issues with third party secure sites, such as government filing websites and online banking. In most instances, simply uninstalling the software and going back to the old version would take care of this. However, Internet Explorer 8 leaves a portion of the software behind.  Unfortunately this portion continues to cause issues with the secure third party sites.  Even after restoring to Internet Explorer 7, this computer is still not able to access those websites.

Our network technician, Jim Springsteen, installed IE8 on his Windows XP machine. When asked how he likes the new version, Jim said he doesn't use IE8 much and hasn't had any issues with it.  Jim prefers  Mozilla FireFox as his Web browser of choice.

You will find many technology forums giving the same advice on Internet Explorer 8 issues.  You might want to wait a while before downloading the new version of Internet Explorer. As with any new software releases, it can take time to find and fix the bugs.

Want to know which version of Internet Explorer you are using? Follow these steps:

• Click on the Help menu on the Menu Bar
• Choose About Internet Explorer
• Anew window will open giving you the version you are currently running.

Recent issue with Internet Explorer 7
Our staff has recently encountered an issue with Internet Explorer 7.  IE7 has been increasingly closing down and sometimes automatically restarting. This problem has been occurring not only in the office, but also on employee's personal computers. We took the time to work with Security Coverage to determine how to help eliminate this problem. Internet Explorer settings were reset which deletes all temporary files, disables browser add-ons, and resets all the changes settings.

After restoring these settings Internet Explorer seems to be more stable and we have not encountered the browser shut downs like before the restoration.  Click here to see how to reset Internet Explorer settings to default. 

Lori Keppler, Alpine Customer Service Manager